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Welcome



Welkom

Welcome to Huize Klara

Here you will find everything you need for your stay.


Your free time is precious. That’s why we have created this digital guide, so you can find all the practical information in one place. From check-in and check-out to the wifi code, handy tips in the area, and nice places to eat or drink.


Do I really need to read this info?

Honestly? Yes, quite a bit. Think of it as a little guide that helps you easily find your way during your stay.


In this guide, you will find among other things:

  • how to find us
  • the wifi code
  • the instructions for check-in and check-out
  • practical info about your stay
  • nice places in the area
  • restaurants, coffee shops, and other local tips

We may not immediately find the secret to eternal happiness, but hopefully, we will ensure that your stay is peaceful, comfortable, and worry-free.


Add the guide to your phone

Are you opening this guide for the first time on your phone? Then you can add the page to your home screen. We recommend this, as it will help you find the guide more quickly and make it easier to open when you are on the go.


Don't see the notification appear? Then open the link in your browser, such as Safari on iPhone or Chrome on Android. Sometimes you need to press and hold the link, copy it, and then open it in your browser.


Print or save as PDF

Would you like to print or save certain information on your device in advance? Then use the print button at the top of the page. It will first create a PDF, which you can then save or print.


And now?

Feel free to take your time to go through the guide. This way, you will be well prepared and can then mainly relax, enjoy, and feel at home at Huize Klare. 

Before you leave


1. Access codes / instructions

Before your arrival, we will provide you with an access code. With this, you can check in yourself and enter the accommodation.

Make sure to check before you leave that you have received the code correctly. Haven't received a code yet? Please contact us. There is nothing more frustrating than arriving somewhere, especially in the evening or at night, and not being able to get in.

Did you book via Airbnb? Then you should have received a virtual key to open all the doors associated with your reservation. Additionally, you will also receive a code for the front door of the apartment, as a backup in case something goes wrong with your phone.

You can usually find the virtual key and/or code in the first message you receive from us in your Airbnb inbox. 



2. Directions / parking

Parking near Huize Klare is possible in the surrounding streets. Please note that some zones may be paid or for resident parking.

Always check the parking signs in the street where you park. This way, you avoid unpleasant surprises or a parking fine.

Depending on availability, we can provide you with more information about the best parking options in the area. Do you have any questions about this before your arrival? Please feel free to contact us, and we will be happy to assist you.



3. Current weather conditions


Would you like to check the current weather? Click on the link below for the most recent weather forecast:

The weather in Zwevegem

Arrival information



Check-in time

You can check in from 15:00. Sometimes an early check-in is possible, so please feel free to contact us if you wish to arrive earlier. We will do our best to assist you, but we cannot always promise this.

Are you arriving earlier? Be sure to check out the local guide. There you will find nice tips and places nearby where you can do something while you wait to check in.

Dropping off luggage earlier or picking it up after your stay is sometimes possible. An additional charge may apply for this. If that is the case, you will receive a payment request via the platform you booked on.



Front door of the building

The address is:
Sint-Arnoutstraat 8
8550 Zwevegem, Belgium

Enter the code you receive via email.
You will hear a click. Then you can push the door open.

The colour of the house is white.



Access codes / instructions

You have received an access code via the messaging service of the platform on which you booked. With this code, you can check in yourself using the keypad at the door of apartment 2B.

Be sure to check the messages in the platform on which you booked. There you will find the access code for both the front door of the apartment and for your room. You normally receive these codes on the morning of your check-in.

To open the door, simply enter the code. The door will then unlock. To close the door again, press the icon. The door will then be locked.


Contact us

Do you have a question, are you delayed, can't find your way, or is there something else? Please feel free to contact us.

You can reach us via the booking platform on which you reserved your stay. This is usually the easiest way, as all the information about your reservation is gathered there.

You can also contact us via phone, SMS, or WhatsApp at the number below:

WhatsApp / phone: 

Due to our work schedule, it may sometimes take a little longer for us to respond, but we always try to reply as quickly as possible.



Tips if you arrive too early

Are you already in the area before you can check in? No problem, there is plenty to do.

For example, you can stop by a supermarket to do some shopping. This way, you won't have to think about it after checking in and can relax right away.

Do you have some time to spare? Then you can also go eat or drink something nearby. In our local guide, you will find some nice restaurants, coffee shops, and places to wait quietly until your stay is ready.

About the rental



Devices and practical info


Kitchen

You may use the kitchen during your stay. Wash all plates, glasses, cutlery and other kitchen utensils you use by hand and let everything dry on the countertop afterwards.

In the fridge, there is a separate space provided for your stay. This area is marked with your room number or unit. Normally, you do not need to adjust any settings on the fridge. If you notice that the fridge is not cooling properly or something is not working, please let us know.

The stove and oven run on gas. Use them carefully and always check that the gas and flame are completely turned off when you are done cooking.

Turn the knob of the stove gently to ignite the gas. Stay nearby while cooking and never leave the stove unattended.

You may use the coffee machine provided for guests.

We ask that you do not use other devices or supplies that are not clearly provided for guests. Also, do not drink beverages that do not belong to your stay.



Enjoy indoors


Television

In your accommodation, you can use the television. You may use streaming services or watch regular TV, depending on what is available.

We do ask that you keep the volume low after 21:00 out of respect for other guests and the neighbours.

Are there devices such as a projector, screen or other equipment present that are not specifically intended for guests? Then we ask that you do not use them.


Enjoy outdoors


Outside the accommodation

There is currently no separate outdoor space provided for smoking or sitting outside for long periods. We therefore ask you not to smoke or loiter at the front door, on the pavement, or close to the building.

We do this out of respect for the neighbours and the quiet atmosphere in the street.

Would you like to go outside or have something to drink? You will find several places nearby to enjoy a quiet meal or drink.

Wifi / internet info


Wifi / internet


The wifi details are:

Network: 
Password: 

In your room, you will also find a QR code that allows you to easily connect to the internet. 

House rules


Damage or breakage

Accidents can always happen. If something breaks during your stay, please let us know as soon as possible.

For minor damage, we usually do not charge anything. If it concerns larger damage, such as a broken screen or damaged device, we would like to discuss the potential cost before your departure. This way, we avoid misunderstandings afterwards. 



Smoking

Huize Klare is completely smoke-free. This applies to both indoors and the immediate surroundings of the building.

Smoking, vaping, or the use of other tobacco products is not allowed. If traces or the smell of smoke are detected, an additional charge may be applied.



Pets

We love animals, but Huize Klare is pet-free. We choose this because some guests may have allergies.

Would you like to discuss something regarding a pet? Please always contact us before your check-in. Any exceptions must be approved in advance and may incur additional costs.



Extra guests

It is not allowed to bring extra guests who are not on the reservation, unless this has been discussed and approved with us in advance via the booking platform or through a message.

This is important for safety, the peace in the building, and because all guests must be aware of the house rules.

Is someone coming over during your stay? Then this remains your responsibility and must be agreed upon with us in advance.



Quiet hours

You are staying in a property where there may also be shared spaces. Therefore, there may also be other guests present who need to get up early for work, an outing, or a flight.

The common areas may be used, but we ask that you be especially considerate of others in the evening. Gathering or lingering in shared spaces is not allowed later in the evening, except for quiet reading or brief use.

Please limit noise in the common areas from early evening onwards, out of respect for other guests and the neighbours.




What to do in an emergency

Please read this carefully.

In case of an emergency, please inform us as soon as possible via WhatsApp, SMS, or through the booking platform.



In case of fire

There is a fire extinguisher present in the kitchen. However, in a real emergency, your safety is always the most important.

Leave the property as quickly as possible.
Check if everyone is safely outside.
Call 112 and ask for the fire brigade.
Clearly provide the address:

Huize Klare
Sint-Arnoutstraat 8
8550 Zwevegem
Belgium

Do not go back inside until the fire brigade says it is safe.



Other emergency

Is someone locked in a bathroom? There is an emergency key that can open the door from the outside. The key is located on the side of the door frame, near the door handle.


Other issues

Let us know immediately if something goes wrong or if you have any concerns. The property is safe, but in case of doubt or problems, you can always reach us via WhatsApp, SMS or through the booking platform.

Useful contact information


Emergency number


For urgent help, call 112.

Contact Huize Klare

Contact us via WhatsApp, phone or SMS:

Phone / WhatsApp:

Local guide


Food spots:


To visit: 

Thank you for your stay

Thank you for staying at Huize Klare. We hope you had a pleasant and comfortable stay.

Was something not quite right? Please let us know as soon as possible. This way we can resolve it for you and also improve for future guests.

Reviews are always welcome

We would really appreciate it if you could leave a review.

Did you book via Airbnb? Then you may leave your review there.

Did you book through another platform? Then you can leave the review via that platform.




Departure information 

Check-out time

Check-out is at 10:00, unless something else was agreed upon in advance.

Would you like a later check-out? Please let us know in advance. We would be happy to see what is possible, but unfortunately, we cannot guarantee this.

If new guests are arriving on the same day, a late check-out is usually not possible. The cleaning team needs sufficient time to prepare everything again.




Check-out process

Before you leave, we ask you to keep a few things in mind:

Place used towels in the laundry basket in your room.
Return used plates, glasses, and other kitchenware to the kitchen.
Leave the room tidy.
Check that you have taken all your personal belongings.
Close windows and doors properly when leaving.

We hope you had a pleasant stay and wish you a safe journey home.



Feel free to stay in touch

Would you like to stay updated or book again later? Then you can always send us your email address via WhatsApp, SMS, or through the booking platform.

No worries, we don’t send spam. Just useful info, updates, or communication regarding future stays.

Book again?

We would be happy to welcome you back at Huize Klare.

Did you enjoy your stay and would you like to come back? Please let us know. We would be happy to explore the possibilities for a new reservation together.

Book again, then we can assist you directly and look together at the best option based on your desired period, number of guests and availability.

Would you like more info or to discuss a new date immediately? Feel free to send us a message via WhatsApp, SMS or through the booking platform.